E-Learning
Certina
Who is the client?
Master the Craft of Precision with Certina Academy
The Certina Academy embarks on a pioneering mission to transform passionate individuals and professionals into connoisseurs of horology, with the ultimate aim of deepening their connection to the art of timekeeping. This cutting-edge e-learning platform, designed exclusively for internal use, empowers Certina's community—from sales associates to technical experts—with the expertise needed to master the nuances of Certina's watchmaking legacy.
Certina Academy's comprehensive curriculum immerses learners in the brand's rich heritage, precision engineering, and innovative spirit, ensuring they are fully equipped to represent the brand with authenticity and confidence. By delving into the intricate details of Certina's timepieces, participants gain the skills necessary to offer a customer experience that mirrors the brand's dedication to reliability and performance. Certina Academy embodies Certina's unwavering commitment to horological excellence, ensuring that every moment in this journey is a step towards becoming an expert in the field.
Our Mission
Certina Academy, a dynamic digital platform crafted to deepen your expertise and passion for precision timepieces.
The mission of Certina Academy is rooted in a steadfast commitment to excellence, dedicated to equipping its community with the knowledge and skills necessary to deliver a superior and personalized customer experience. By investing in the thorough education and professional growth of its team, Certina ensures that every interaction with the brand reflects a high level of expertise and attention to detail.
The academy not only focuses on training its members in the intricate craftsmanship of Certina's timepieces but also in the subtleties of customer engagement, striving to elevate service from routine to extraordinary. This commitment to cultivating a profound understanding and enthusiasm for watchmaking among its ambassadors is what empowers Certina to consistently offer an exceptional, tailored experience to each customer, embodying the brand’s tradition of reliability and precision.
“Empowering Your Precision, One Lesson at a Time.”
Certina
Solution
How did we do it?
Analysis
Features report and workflow
Wireframing
External Brand calibration
Content Plan
Development
Platform set up
Implementation of the selected features
Courses creation
Videos
E-learning courses
Delivery Goals
What we have Accomplished
Going live with the platform
Content integration
Designs and videos
Implementation of the selected features
Satisfied Client