Retail Learning Insights

Fashion, Retail, Wholesale, Luxury, Watches, Sportswear

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Competency Models for Retail Luxury Goods

Benefits of Competency Models for Retail Luxury Goods. In the retail luxury sector, where excellence in customer experience, product knowledge, and brand representation is paramount, competency models provide a clear and strategic framework to align employee performance with business goals.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Instructional Design Tips for Retail Training

10 Essential Instructional Design Tips for Effective Retail Training: Methodology, Process & Trends. In retail training, well-structured instructional design is key to ensuring employees gain the knowledge, skills, and confidence needed to deliver exceptional customer experiences.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

14 eLearning Mistakes in Fashion

10 eLearning Mistakes in Fashion & Luxury Training – and How to Fix Them. In the fashion and luxury industry, training is not just about transferring knowledge—it’s about immersing employees in the brand’s identity, craftsmanship, and customer experience

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Pascal Willoughby-Petit Pascal Willoughby-Petit

10 top L&D Trends in Fashion in 2025

Learning & Development (L&D) Trends in Fashion to Watch in 2025. As the fashion industry continues to evolve, Learning & Development (L&D) trends in 2025 will focus on personalisation, digitalisation, and sustainability-driven education.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Self-Paced Learning in Cosmetic Training

How to Integrate Self-Paced Learning into a Healthcare Employee Training Program. In the healthcare industry, where continuous learning and skill development are essential, integrating self-paced learning into an employee training program ensures flexibility, efficiency, and improved knowledge retention.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Employee Orientation for Fashion and Luxury

Employee Orientation: A Key to Success in Fashion and Luxury. In the fashion and luxury industry, employee orientation plays a crucial role in ensuring that new hires seamlessly integrate into the brand’s culture, values, and service expectations.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Online Role-Play for Retail Training

How to Create an Online Role-Play for Retail Luxury Goods Training. Creating an online role-play for retail training involves designing interactive, scenario-based learning experiences that simulate real customer interactions.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Learning Experience Design for Fashion

Benefits of Learning Experience Design (LXD) for Fashion and Apparel Training. In fashion and apparel industry, Learning Experience Design (LXD) enhances retail training by creating engaging, interactive, and brand-aligned learning experiences.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Optimising Motor Vehicle Training with Blended Learning

Enhancing Motor Vehicle Training with Blended Learning. Blended learning offers a dynamic and effective approach to motor vehicle training by combining the best of digital education and hands-on experience.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

The Ultimate Fashion Training Guide

The Ultimate Guide to Online Fashion Training: Elevate Skills, Boost Sales & Stay A head. The fashion industry is evolving rapidly, driven by changing consumer expectations, digital transformation, and the increasing demand for personalised shopping experiences.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Learning Agility in Fashion Training

Learning Agility in Fashion Training: Adapting Skills for a Dynamic Industry. The fashion industry is constantly evolving, with shifting trends, emerging technologies, and changing consumer expectations.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Kinesthetic Learning for Retail Luxury Goods Training

Kinesthetic Learning: Boosting Engagement & Performance in Retail and Fashion Training. Kinesthetic learning, also known as tactile learning or hands-on learning, is a learning style in which individuals learn best through physical movement, touch, and direct engagement with materials or activities.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Various Learning Methods for Retail

Discovering the Various Learning Methods for Retail and Fashion Training. In the dynamic world of retail and fashion, adopting diverse learning methods ensures that every employee can develop their skills in a way that best suits their needs.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Building a Learning Culture in Retail

Building a Culture of Learning: Unlocking Retail Team Growth and Success. A strong learning culture is the foundation of a thriving retail team. When organisations encourage continuous development, employees feel empowered to grow, share knowledge, and adapt to new challenges.

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Micro-learning is the Future of Retail Training

Why Micro-learning is the Future of Retail and Fashion Training. In the fast-paced world of retail and fashion, where employees juggle customer interactions, product updates, and evolving brand storytelling, micro-learning is emerging as the most effective training solution.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Retail Training with Zero Budget

How to Boost Retail Training with Zero Budget: 5 Proven Hacks. Enhancing retail training doesn’t always require a big budget—strategic, resourceful approaches can make a significant impact.

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Managing Challenging Customers with Expertise

How to Handle Difficult Customers Like a Pro (And Keep Them Coming Back). Retail and fashion, handling challenging customers isn’t just a necessity; it’s an art form that can make or break your business.

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Training for Exceptional Fashion Retail Service

How to Train Your Team to Deliver Exceptional Customer Service in Fashion Retail. Customer service in fashion retail goes beyond transactions—it’s about creating memorable experiences that build brand loyalty.

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