Retail Learning Insights

Fashion, Retail, Wholesale, Luxury, Watches, Sportswear

Pascal Willoughby-Petit Pascal Willoughby-Petit

Instructional Design for Luxury & Premium Retail Teams

Instructional Design for Luxury & Premium Retail Teams. Premium Retail Training: A Step-by-Step Instructional Design Guide. In the premium and luxury retail space, every customer interaction is an opportunity to express the brand’s essence.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Proven Mobile Learning Strategies for Sportswear Training

Proven Mobile Learning Strategies for Sportswear Training. Mobile Learning Strategies That Actually Work for Online Training in the Sportswear Industry. In sportswear retail, mobile learning has emerged as a game-changing solution for training frontline teams quickly and effectively.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

AI Is Revolutionising Online Retail Training

How AI Is Revolutionising Online Retail Training: Smarter, Faster, More Engaging. The Future of Retail Training Is Already Here. AI isn’t coming—it’s already here, and it’s quietly transforming the way retail teams learn, grow, and perform.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Training Strategies for Personal Care Retail

Empowering Expertise: Training Strategies to Elevate Product Knowledge in Personal Care Retail. In the personal care industry, frontline staff are more than salespeople—they are trusted advisors guiding customers through deeply personal choices about wellness, beauty, and self-care.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Collaborative Learning for Retail Training

Collaborative Learning for Retail Training. Learning on the Floor: How Collaboration Drives Retail Excellence. In retail, the most impactful learning doesn’t always happen in a classroom — it happens on the floor, through collaboration, conversation, and shared experience.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Peer-to-Peer Learning in Retail

Peer Power: Strategies to Promote Peer-to-Peer Learning in Retail Organisations. Peer-to-peer learning is a powerful way to boost engagement, confidence, and knowledge sharing on the shop floor.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Blended Learning Strategy for Retail Training

Blended Learning Strategy for Retail Training. Blend & Thrive: Crafting a Winning Blended Learning Strategy for Retail Success. Amid the ever-evolving retail landscape, a “Blend & Thrive” approach combines the best of micro-learning, mobile modules, and instructor-led workshops to create a seamless learning journey that meets associates where they are—on the sales floor, in the breakroom, or at home.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Align Retail Training with Business Goals

Align Retail Training with Business Goals. Retail Training Excellence: Align Your Learning Strategy to Boost Business Goals. Aligning your retail training strategy with core business objectives ensures that every learning initiative directly impacts key performance indicators such as sales uplift, customer satisfaction, and operational efficiency.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Scenario Learning for Retail Training

Scenario-Based Learning: Real-World Training That Works in Retail. Scenario-based learning puts retail staff in realistic, everyday situations to help them practise decision-making, problem-solving, and customer interaction.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Retail Staff Training

How to Train Retail Employees: Best Practices & Winning Strategies. Training retail employees effectively requires a balanced approach that combines practical tools with continuous development.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

The Psychology of Learning in Retail

The Psychology of Learning in Retail: 6 Tips to Make Training Stick. In the fast-paced world of retail, effective employee training is more than just a checklist — it’s the key to higher performance, better customer experiences, and lower turnover.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Authoring Tools for Designing Interactive eLearning in Retail

Top Authoring Tools for Designing Interactive eLearning in Retail. Creating engaging, effective training in the fast-paced world of retail requires more than just static slides—it calls for interactive, brand-rich learning experiences that capture attention and drive performance.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Learning Experience Design Is the Future of eLearning

Why Learning Experience Design (LXD) Is the Future of Fashion eLearning. In the world of fashion, where aesthetics, emotion, and storytelling are everything, traditional eLearning often falls short.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

How AI Is Transforming E-Learning in Retail

AI-Powered E-Learning for Retail: Boost Engagement, Speed, and Results. In today’s fast-paced retail environment, traditional training methods are no longer sufficient.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Role of Emotion in Fashion Retail Training

Feel to Remember: The Role of Emotion in Fashion Retail Training. In fashion retail, emotion is everything—from the way a customer feels in a garment to how a sales advisor connects with a brand’s story.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Retail Training: Innovative Technologies

Top Innovative Technologies Shaping Retail Fashion and Apparel Training in 2025. Retail training in 2025 is being redefined by a wave of innovative technologies that make learning smarter, faster, and more immersive.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Personal Care Training: Complete Guide

Personal Care Training: Complete Guide for Success in 2025. As the personal care industry continues to evolve in 2025—with growing emphasis on wellness, sustainability, and personalized service—brands must invest in training that empowers teams to deliver exceptional, trust-building experiences.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

knowledge retention strategy for Automotive

Keep It in Gear: Smart Strategies to Boost Knowledge Retention in Automotive Training. In the fast-moving world of automotive sales and service, retaining critical knowledge is essential to delivering top-tier performance on the floor and in the workshop.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Retail Training Tips for Frontline Success

Online Retail Training Tips to Power Up Frontline Performance. Frontline staff are the heart of the retail experience. They’re the first point of contact with customers, the voice of your brand, and the key to driving both sales and loyalty.

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FASHION, WATCHES, LUXURY, PERSONAL CARE, SPORTSWEAR

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