LMS Onboarding Process
Even before you sign your contract, your onboarding has already been planned in great detail.
A team of experts will guide and accompany you through all the steps of your LMS deployment.
Here is a detailed description of the Learning Lab LMS implementation process.
Identified responsibilities and stakeholders
The first step consists of the presentation of your team dedicated to your project. It includes a project manager and an account manager.
Your team will coordinate with the teams involved: creative experts, instructional designers, IT team...
Your project manager will identify your responsibilities and needs.
We will plan at the minimum one call a week as long as necessary!
Platform setting
In this step we will identify and plan the technical actions: Implementation of: Deepl, Zoom, Teams, HR solutions, CRM, SSO, API, data analysis... to make your platform perform the expected operations smoothly and as expected.
We will also set-up your custom and dedicated URL.
Platform Design and Branding
A Creative team will work with you to design and brand your platform to the smallest design: logo, font, images, layout, colours, icons, avatars...
The Learning Lab LMS is fully a white label solution!
Users and Groups Management
Your project manager and our technical team will assist you in setting up onboarding processes for your communities and instructors in charge of creating courses:
Migration,
audiences,
branches,
data,
roles,
access…
Content Migration and development
You will be trained to fully manage the migration or the design of your courses and training material: lessons, virtual classroom, library, videos…
Our authoring tool enables you to create any type of content. The learning Lab is the ultimate LMS for creative people.
Onboarding Platform
We will give you access to our onboarding platform where you can find video tutorials about all possible features and settings available.
There you will find an answer to all your questions!
Our Youtube channel also offers you a wide range of tutorials on instructional design and elearning strategy:
Training Program
Here is non exhaustive list of your planned training program to give you and overall idea of your personal time and effort.
Please not that our support is unlimited.
How to create lessons 30min
How to create quizzes 30min
How to manage manual assessment 30min
How to create a manual assessment quiz?
What are the different types?
How to review submissions?
User management 20min
How to add users
How to bulk add users
How to manage user profile
How to use the filters
Bulk actions
User profile and statistics 20min
Taking a look on the user profile page, user progress
Activity log / Actions
Leaderboard / Achievements
Glossary and Library
How to add an item to Glossary
How to enable Glossary tooltips
How to manage Library categories
How to add a Library file and set reference
Webinars
How to create Webinar series
How to create a Webinar
Pages
What is Page and how to create one
How to add Page block and display it
Settings - Branding
What is General and how to set it up
How to set Logos
How to add or change fonts
How to add and change the colors
How to set up the Welcome screen
How to set up Dashboard
How to set up Login screen
How to set up the Registration screen
How to set up Social links
What are Layouts and how to use them
Legal
What is General and how to use it
How to set up Cookies
Lessons and Quizzes
How to set up general behavior, possibilities, and restrictions
How to create a Certificate and use it
SCORM Packages
Messaging
How to set up the Messaging system/chat
Users
How to set up user Registration
How to set up User Login
How to set up Emailing system
How to set up the user Profile
What is Maintenance and how to use it
Private
How to set up the SSO
How to set up Webinar integrations ( Zoom )
How to set up payment options
How to set up Google Analytics
How to set up Matomo Analytics
Webhooks - enable/disable internal/external ID
Gamification
How to Create a Group
How to add an Achievement and use it
How to set up the Achievements
How to set up the Leaderboard
Language
How to set up Languages
Overview and filtering the translated content
How to set up and translate strings on your own
Technical Support
At any time, our team is at your disposal to assist you and discuss new ideas. But also our LMS has a complex communication system supported by Jira / confluence.
At any time you can report an event, share a need or an idea... Quickly a technician will come back to you with a solution.
Launch and Test
The launch of your project will take place on a Monday.
As soon as your project goes live, our team of testers will review your platform manually as well as through a series of pre-programmed and automated tests.
Next… Learning Lab LMS
Our team will be there every step of the way and your project manager will always be at your disposal.
Our service department also offers you all the necessary support for content creation: branding, design, video production... You can consider us as an extension of your team and a one stop shop for any challenge!