Case Studies of Successful Retail training programs
Case Studies of the Learning Lab Studio and LMS
At the Learning Lab Studio, we are dedicated to transforming traditional retail training into dynamic, personalised learning experiences across various academies—whether it's TISSOT, Longines, Roche, MSC, Red Bull, McAfee®, or any other.
Each project reflects our commitment to aligning with the unique missions of our partners, from safeguarding online privacy and identity with McAfee® to elevating fashion design expertise with GUESS, and enhancing maritime engineering skills with MSC.
Our approach leverages cutting-edge e-learning platforms, comprehensive curricula, and engaging multimedia content to provide immersive educational journeys. Whether developing storytelling-driven modules for Roche, creating interactive training for Red Bull photographers, or delivering multilingual e-learning solutions for McAfee®, our focus is on delivering excellence through tailored, impactful learning experiences.
We pride ourselves on blending strict adherence to brand guidelines with innovative instructional design, ensuring that every participant gains a deep understanding of the subject matter while experiencing a memorable and inspiring learning journey.
Our case studies demonstrate our ability to create scalable, custom e-learning solutions that not only meet but exceed the expectations of our clients, helping them achieve their goals and foster stronger, more knowledgeable communities.
Longines Academy eLearning
The Longines Online Watch Academy embarks on a mission to demystify the intricate world of watchmaking, offering enthusiasts and newcomers a unique opportunity to delve into the heart of horology.
This immersive digital experience is designed to enhance one's understanding and passion for timepieces, providing an in-depth exploration of the craftsmanship, history, and technology that define Longines' esteemed legacy.
Through engaging content and interactive sessions, participants are invited to journey through the complexities of watchmaking, gaining insights into the precision, innovation, and elegance that characterize Longines watches.
Whether you're a seasoned collector or simply curious about the artistry behind the watch on your wrist, the Longines Online Watch Academy promises a captivating and enriching exploration of time.
The mission of the Longines Academy is centred on an unwavering commitment to excellence, focusing on training their community to deliver a premium and exclusive customer experience. By investing in the comprehensive education and development of their team, Longines ensures that every interaction with their brand is characterised by unparalleled sophistication and knowledge.
The academy meticulously prepares its members not only in the detailed craftsmanship of its timepieces but also in the nuances of customer care, aiming to transcend ordinary service into memorable encounters.
This dedication to fostering a deep understanding and passion for watchmaking among its ambassadors enables Longines to consistently provide an exceptional, bespoke experience for every customer, reflecting the brand’s legacy of elegance and excellence.
TISSOT Academy
The Tissot Online Training Academy embarks on a visionary mission to shape aficionados and professionals into masters of horology, with the overarching goal of personalising the essence of time.
Through this innovative platform, Tissot places a strong emphasis on nurturing a profound understanding of watchmaking's art and science, ensuring that each member of the Tissot community, from sales representatives to end consumers, is equipped with the knowledge and skills to appreciate and convey the intricacies of their timepieces.
The academy's curriculum offers a deep dive into the heritage, precision, and innovation that define Tissot, enabling learners to deliver an unparalleled customer experience that is as precise and personal as the watches themselves. "Tissot Academy: Crafting Experts, Personalizing Time" signifies a commitment to excellence, ensuring that every second counts in the journey towards mastery and beyond.
The Tissot Academy offers a unique, branded learning experience that transforms traditional education into an engaging journey through multimedia-rich activities. By blending captivating video content with interactive learning modules, the Academy immerses learners in the world of Tissot, allowing them to explore the nuances of horology in a dynamic and compelling way. This innovative approach not only enhances the learning experience but also deeply embeds the values and heritage of the Tissot brand in each lesson.
Through this blend of visual storytelling and interactive engagement, the Tissot Academy ensures that every participant gains a thorough understanding of watchmaking while enjoying a personalised and immersive educational journey.
Audemars Piguet Online Training
Produce e-learning trainings for the Audemars Piguet Boutique Personnel.
We support Audemars Piguet by creating various courses and modules in SCORM format for the education of their boutique personnel. Training staff in both the art of selling watches and building trusted relationships with customers is of paramount importance to Audemars Piguet. We pride ourselves on our service and dedication to our clients, positioning ourselves not just as an agency but as a partner in e-learning development, fully committed to our client’s vision.
Audemars Piguet Sustainability eLearning
Produce e-learning trainings for Audemars Piguet Boutique Personnel.
We collaborate with Audemars Piguet to develop comprehensive e-learning courses and modules in SCORM format, specifically tailored for the education of their boutique personnel. Recognising the critical importance of training staff not only in the art of selling luxury watches but also in building trusted relationships with customers, our e-learning solutions are designed to meet these dual objectives.
Our training programs encompass a wide range of topics, from in-depth product knowledge and sales techniques to customer service excellence and relationship management. By equipping boutique personnel with these skills, we ensure that they are well-prepared to represent the prestigious Audemars Piguet brand and provide an exceptional customer experience.
Through engaging and interactive e-learning modules, we support Audemars Piguet in fostering a knowledgeable and confident team, capable of delivering both outstanding service and a personalized touch that resonates with their clientele.
GUESS Academy
GUESS Academy: Crafting Experts, Personalising Style.
The GUESS Online Training Academy is on a visionary journey to transform enthusiasts and professionals into experts in fashion design and retail, with a focus on personalising the spirit of style exploration.
This cutting-edge platform prioritises a comprehensive understanding of the science and art of fashion technology. GUESS aims to ensure that each community member, from designers to customers, gains the knowledge and skills to appreciate and communicate the unique characteristics of their products.
The academy's curriculum delves deep into the heritage, precision, and innovation that define GUESS, enabling learners to provide an exceptional customer experience that mirrors the distinctiveness and sophistication of their collections.
"GUESS Academy: Building Experts, Personalizing Journeys" is a testament to their commitment to excellence, emphasizing that every moment is critical in the pursuit of mastery and beyond. We successfully developed and delivered a custom learning concept grounded in the power of storytelling.
The GUESS Academy provides a unique, branded learning experience that transforms conventional training into an interactive voyage through multimedia-rich modules. By integrating engaging video content with hands-on learning activities, the Academy immerses participants in the world of GUESS, allowing them to discover the intricacies of fashion design and retail in a dynamic and compelling manner. This innovative approach not only elevates the educational experience but also infuses each lesson with the core values and legacy of the GUESS brand.
Through a combination of visual storytelling and interactive elements, the GUESS Academy ensures that every participant gains a comprehensive understanding of fashion technology while experiencing a personalised and immersive learning journey.
The mission of the GUESS Academy is to elevate the standards of educational excellence by providing a premium learning experience. Through carefully designed courses and interactive modules, the academy sets a new benchmark for creating an unparalleled journey into the realm of fashion design and retail.
La ROCHE POSAY eLearning
Roche Academy: Crafting Experts, Personalising Care
The Roche Online Training Academy embarks on a visionary journey to transform enthusiasts and professionals into experts in healthcare and scientific innovation, with a focus on personalising the exploration of health and medical advancements.
This cutting-edge platform prioritises a comprehensive understanding of the science and art of healthcare. Roche aims to ensure that each community member, from medical professionals to customers, gains the knowledge and skills to appreciate and communicate the unique benefits of their products and solutions.
The academy's curriculum delves deep into the heritage, precision, and innovation that define Roche, enabling learners to provide an exceptional customer experience that mirrors the precision and uniqueness of their healthcare solutions.
"Roche Academy: Building Experts, Personalizing Care" is a testament to their commitment to excellence, emphasizing that every moment is critical in the pursuit of mastery and beyond. We successfully developed and delivered a custom learning concept grounded in the power of storytelling.
The Roche Academy offers a distinctive, branded educational experience that transforms traditional training into an interactive journey through multimedia-rich modules. By incorporating engaging video content with practical learning activities, the Academy immerses participants in the world of Roche, allowing them to explore the intricacies of healthcare and scientific innovation in a vibrant and captivating way.
This innovative method not only enhances the educational experience but also integrates each lesson with the core values and heritage of the Roche brand.
Through a blend of visual storytelling and interactive components, the Roche Academy ensures that every participant acquires a thorough understanding of healthcare technology while enjoying a personalized and immersive learning adventure.
MSC Academy
MSC Academy: Crafting Experts, Personalising Time
The MSC Online Training Academy is on a visionary journey to transform enthusiasts and professionals into experts in maritime engineering, with a focus on personalizing the spirit of ocean exploration.
This cutting-edge platform prioritizes a comprehensive understanding of the science and art of maritime technology. MSC aims to ensure that each community member, from shipbuilders to passengers, gains the knowledge and skills to appreciate and communicate the unique characteristics of their vessels.
The academy's curriculum delves deep into the heritage, precision, and innovation that define MSC, enabling learners to provide an exceptional customer experience that mirrors the precision and uniqueness of their ships. "MSC Academy: Building Experts, Personalising Journeys" is a testament to their commitment to excellence, emphasising that every moment is critical in the pursuit of mastery and beyond. We successfully developed and delivered a custom-learning concept grounded in the power of storytelling.
The MSC Academy provides a unique, branded learning experience that transforms conventional training into an interactive voyage through multimedia-rich modules. By integrating engaging video content with hands-on learning activities, the Academy immerses participants in the world of MSC, allowing them to discover the complexities of maritime engineering in a dynamic and compelling manner. This innovative approach not only elevates the educational experience but also infuses each lesson with the core values and legacy of the MSC brand.
Through a combination of visual storytelling and interactive elements, the MSC Academy ensures that every participant gains a comprehensive understanding of maritime technology while experiencing a personalized and immersive learning journey.
RedBull eLearning & Video
Our Mission: LMS, Content Design, Brand Awareness, and Community Enhancement
The Red Bull team approached us with a unique eLearning challenge: to develop a comprehensive eLearning course for their photographers. The goal was to ensure that all content was seamlessly integrated while launching a custom-branded platform.
In response, we provided an advanced Learning Management System (LMS) tailored to Red Bull's needs, alongside expertly designed content. This involved creating educational videos, from storyboard design to animation and voice-over narration. Additionally, we developed interactive educational mini-games, delivered in SCORM format, to enhance the learning experience.
Through this collaboration, we successfully combined cutting-edge eLearning solutions with Red Bull’s dynamic brand, fostering both brand awareness and community engagement.
McAfee® Academy: Comprehensive Protection and Privacy Safeguarding
Empowering Online Safety and Enjoyment
Technology opens countless doors, but it can also lead to some dangerous ones. As a leading online protection company, McAfee® is dedicated to making life online safe and enjoyable for everyone.
McAfee® delivers comprehensive protection to safeguard people’s privacy and identity, complementing their award-winning antivirus that keeps users secure across activities, devices, and locations. For over 30 years, McAfee® has empowered customers to confidently navigate the digital world.
We successfully delivered a complete custom e-learning concept based on storytelling, adult learning principles, and instructional design—available in seven languages! Our mission is to create scalable e-learning solutions that align with McAfee’s goal: to educate consumers on the importance of online protection and how McAfee can assist in achieving it.
Transitioning from feature-centred training to a customer-centered journey, our e-learning modules are built on McAfee's key pillars: Privacy, Identity, and Security. We focus on balancing strict brand guidelines with a variety of e-learning methods and techniques to ensure an engaging learning experience.
Why not transform a consumer report into an inspiring video? At McAfee® Academy, we believe in making learning dynamic and impactful.
Conclusion: Retail Training Case Studies
At our various Academies—whether it's Roche, MSC, Red Bull, McAfee®, or any other—we are dedicated to transforming traditional training into dynamic, personalised learning experiences.
Each project reflects our commitment to aligning with the unique missions of our partners, from safeguarding online privacy and identity with McAfee® to elevating fashion design expertise with GUESS, and enhancing maritime engineering skills with MSC.
Our approach leverages cutting-edge e-learning platforms, comprehensive curricula, and engaging multimedia content to provide immersive educational journeys. Whether developing storytelling-driven modules for Roche, creating interactive training for Red Bull photographers, or delivering multilingual e-learning solutions for McAfee®, our focus is on delivering excellence through tailored, impactful learning experiences.
We pride ourselves on blending strict adherence to brand guidelines with innovative instructional design, ensuring that every participant gains a deep understanding of the subject matter while experiencing a memorable and inspiring learning journey.
Our case studies demonstrate our ability to create scalable, custom e-learning solutions that not only meet but exceed the expectations of our clients, helping them achieve their goals and foster stronger, more knowledgeable communities.